(San Antonio, Texas--November 19, 2008) NewTek Inc., manufacturer of industry-leading video and 3D animation products, today announced that it has extended its superior technical support hours. Customers using innovative NewTek solutions for portable live production and 3D animation and effects can now access highly-trained in-house experts every day for assistance.
"NewTek understands that producers and artists do not hold regular hours, and much of their work is done on weekends," said Pat Grogan, vice president of operations, NewTek Inc. "By extending customers’ access to the support that they have come to trust and rely on, we increase the already great return on investment of NewTek products. Unlike many companies in the technology industry, all technical support will continue to be provided in-house at no charge."
"You won't find a better support staff for a product than NewTek. They have proven that many times to me," said Ted Ruiz, ADVenture Video. "Our company’s reputation depends on the companies that make and support our production tools. NewTek has proven that our success is their top priority, even when it was user error."
NewTek technical support is available from 8:30 a.m. to 6:30 p.m. CST at 210-341-8444 or through www.newtek.com.
Industry Leading Products
NewTek TriCaster portable live production devices allow anyone to produce network quality live video and distribute the event simultaneously to web, video and projector. Government agencies, broadcasters, sports organizations, corporate communications departments, schools and others use TriCaster to provide a new level of extended video programming and content to their audiences.
LightWave 3D® is a complete modeling, rendering and animation system. Used extensively in broadcast television production, film visual effects, video game development, print graphics and visualization, LightWave is responsible for more artists winning Emmy Awards than any other 3D application.
About NewTek
Benefiting producers and artists with its cost-effective and ground-breaking technologies, NewTek Inc. is a leader in portable live production, video editing, 3D animation and special effects tools, including the TriCaster™ product line and LightWave 3D®. NewTek has won numerous industry accolades, including two Emmy® Awards. Clients include: Fox News, BBC, NHL, NBA Development League, MTV, VH1, the Steve Harvey Radio Show, the Department of Homeland Security (DHS) and the North American Aerospace Defense Command (NORAD). NewTek products have been used in blockbuster films and television shows, including "The Dark Knight," "Iron Man," "300," "Hancock," "Tropic Thunder," "Battlestar Galactica," "Lost," "Fringe" and more. NewTek is privately owned and based in San Antonio, Texas. For more information, please visit: www.newtek.com.
###
|
| | | |
 Related News:
 Related Article:
 Molecule Fueled Imagination
Film? Television? Production? Post? Visual effects? Animation? Stereoscopic 3D? Interactive design? By answering Yes, all of the above, The Molecule keeps its eyes beyond the horizon.
Read Article Subscribe
more articles » | | | | |
|
