(Wayne, New Jersey--January 20, 2014) FUJIFILM North America Corporation, Optical Devices Division, has announced that a technical support center has been set up to provide customer service and support during both the Sochi 2014 Winter Games taking place from February 7 through February 23, 2014 and the Sochi Paralympics running from March 7-16th.
During the entirety of both events, Fujifilm’s Optical Devices Division will have an engineer available at its technical center to support FUJINON lens customers. The company’s Russian and German offices will also be available for customer support during the Sochi Winter and Paralympic Games.
The technical support center is located at:
Staronasypnaya str., 22
Business Center Plaza
Hours of operation for the center during the Winter Games will be from 9:00 a.m. through 18:00 p.m. The center was opened on January 2 and will remain in operation until February 25th. It will be open during the same hours to support customers broadcasting the Paralympic Games from March 6 through March 16th.
Service center phone numbers during the Winter Games:
Nikolay Zharov +79688474071 (for Russian and English speakers)
Lars Gehring +491735242211 (German and English)
Service center phone number for Paralympic broadcasters:
Nikolay Zharov +79688474071 (Russian and English)
Contact information for German speakers will be announced at a later date.
Throughout both events, the Russian and German offices of FUJIFILM’s Optical Devices Division will also be available to support customers:
Russian office central number : +7(495)797-3512 (Russian, English)
German office phone number : +49-(0)211-5089 8950 (German, Japanese, English)
A general email address is also available for customers broadcasting the events - firstname.lastname@example.org
“Whenever our customers need to shoot and produce mission critical video at once in a lifetime events like the Sochi Winter and Paralympic Games, we do whatever we can to ensure that our imaging equipment performs reliably and that we’re supporting them as completely as we can,” said Thom Calabro, director of marketing and product development for the Optical Devices Division of FUJIFILM North America Corporation. “For this reason, we’ve established a technical service center staffed by knowledgeable technicians to communicate with our customers during both events.”
FUJIFILM North America Corporation, a marketing subsidiary of FUJIFILM Holdings America Corporation consists of four operating divisions and one subsidiary company. The Imaging Division provides consumer and commercial photographic products and services, including: photographic paper; digital printing equipment, along with service and support; personalized photo products; film; and one-time-use cameras; and also markets motion picture archival film and on-set color management solutions to the motion picture, broadcast and production industries. The Electronic Imaging Division markets consumer digital cameras, and the Graphic Systems Division supplies products and services to the graphic printing industry. The Optical Devices Division provides optical lenses for the broadcast, cinematography, closed circuit television, videography and industrial markets, and also markets binoculars. FUJIFILM Canada Inc. sells and markets a range of Fujifilm products and services in Canada. For more information, please visit http://www.fujifilmusa.com/northamerica,
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FUJIFILM Holdings Corporation, Tokyo, Japan, brings continuous innovation and leading-edge products to a broad spectrum of industries, including electronic imaging, digital printing equipment, medical systems, life sciences, graphic arts, flat panel display materials, and office products, based on a vast portfolio of digital, optical, fine chemical and thin film coating technologies. The company was among the top 10 companies around the world granted U.S. patents in 2012, and in the year ended March 31, 2013, had global revenues of $26.7 billion*. Fujifilm is committed to environmental stewardship and good corporate citizenship. For more information, please visit http://www.fujifilmholdings.com
* At an exchange rate of 83 yen to the dollar.